Privacy Policy

Effective Date: April 30, 2026

The Greystone Estate respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when visiting our website, contacting us, submitting an inquiry, booking a stay or event, or communicating with us by phone, email, or text message.

INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide, including your name, phone number, email address, mailing address, event or stay details, preferred dates, guest count, payment or billing information, and any other information you choose to share with us through our website, booking forms, contact forms, phone calls, emails, or text messages.

We may also collect basic website usage information, such as browser type, device information, pages visited, and general analytics data to help us improve our website and guest experience.

HOW WE USE YOUR INFORMATION

We use the information we collect to respond to inquiries, provide quotes, confirm availability, process bookings, communicate about reservations or events, send important updates, provide customer support, improve our services, and maintain business records.

We may contact you by phone, email, or text message regarding your inquiry, booking, event details, property information, payment reminders, scheduling, guest instructions, or other service-related communications.

TEXT MESSAGE COMMUNICATIONS

If you provide your mobile phone number and consent to receive text messages from The Greystone Estate, we may send text messages related to your inquiry, reservation, event planning, appointment scheduling, property information, reminders, updates, or customer service.

Message frequency may vary. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. For help, reply HELP or contact us at 936-699-1030.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

HOW WE SHARE INFORMATION

We do not sell your personal information.

We may share information only when necessary to operate our business, fulfill your booking or event request, process payments, comply with legal requirements, protect our rights, or work with trusted service providers who assist us with website hosting, communications, booking management, payment processing, customer service, or business operations.

These service providers are only permitted to use information as needed to provide services to The Greystone Estate.

DATA SECURITY

We take reasonable steps to protect the personal information we collect from unauthorized access, misuse, loss, or disclosure. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

YOUR CHOICES

You may contact us to update your information, request that we stop contacting you, or opt out of certain communications.

To opt out of text messages, reply STOP to any text message from us. To request help, reply HELP or contact us directly.

If you have questions about this Privacy Policy or how your information is handled, please contact us:

The Greystone Estate

1228 Countyline Rd

Kennard, TX 75847

Phone: 936-699-1030

TEXT MESSAGE AUTHORIZATION / SMS TERMS

By checking the box on our contact or booking form, submitting your phone number, or otherwise providing your consent, you authorize The Greystone Estate to send text messages to the mobile number you provide.

Text messages may include responses to your inquiry, booking or reservation updates, appointment reminders, event planning details, property information, payment or scheduling reminders, and customer service communications.

Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of purchase or booking.

You may opt out at any time by replying STOP to any text message from us. For assistance, reply HELP or contact us at 936-699-1030.

No mobile opt-in or text message consent will be shared with third parties or affiliates.